Which four items are factors of bandwidth requirements for the visible network connection between the Cisco Unified Contact Center Enterprise Agent Peripheral Gateway and the call router? (Choose four.)
A) busy hour call attempts
B) number of skill groups per agent
C) number of agents
D) number of call types
E) percent of traffic with Courtesy Callback
F) number of call and ECC variables
G) number of concurrent real-time reports
H) percent of traffic requires Agent Greeting
I) percent of traffic requires Whisper Announcements

Question

Quizplus · Accepted Answer

The bandwidth requirements are influenced by the busy hour call attempts, the number of skill groups per agent, the number of agents, and the number of call and ECC variables, as these factors directly impact the data exchanged between the Agent Peripheral Gateway and the call router.

Which Four Items Are Factors of Bandwidth Requirements for the Visible