In a Cisco Unified Contact Center Enterprise deployment with geographically redundant central controllers, a new site is added with two new Admin Workstations as the only AWs at the site. Which option is the recommended configuration (AW type) for these two machines?
A) 1 - Primary Distributor AW, 1 - Secondary Distributor AW
B) 1 - Primary Distributor AW, 1 - Client AW
C) 1 - Secondary Distributor AW, 1 - Client AW
D) 2 - Client AWs
E) 2 - Secondary Distributor AWs
F) 1 - Primary Client AW, 1 - Secondary Client AW

Question

Quizplus · Accepted Answer

A Primary Distributor AW is required at each site to manage the site's agents and resources. A Secondary Distributor AW is also recommended to provide redundancy in case the Primary Distributor AW fails.

In a Cisco Unified Contact Center Enterprise Deployment with Geographically