Refer to the exhibit. In a Cisco Finesse 10.0(x) deployment, in Supervisor Gadget under the Queue Statistics pane, which option describes what the Other column represents?
A) number of agents assigned to the queue who are on inbound calls
B) number of calls handled by the agents associated with that queue
C) number of agents assigned to the queue who are on outbound calls
D) number of agents assigned to the queue who are on internal consult calls

Question

Refer to the exhibit.  In a Cisco Finesse 10.0(x) deployment, in Supervisor Gadget under the Queue Statistics pane, which option describes what the Other column represents?
A) number of agents assigned to the queue who are on inbound calls 
B) number of calls handled by the agents associated with that queue 
C) number of agents assigned to the queue who are on outbound calls 
D) number of agents assigned to the queue who are on internal consult calls

Quizplus · Accepted Answer

The Answer of Refer to the exhibit.  In a Cisco Finesse 10.0(x) deployment, in Supervisor Gadget under the Queue Statistics pane, which option describes what the Other column represents?
A) number of agents assigned to the queue who are on inbound calls 
B) number of calls handled by the agents associated with that queue 
C) number of agents assigned to the queue who are on outbound calls 
D) number of agents assigned to the queue who are on internal consult calls

Refer to the Exhibit