When presenting the reasons for bad news , you should
A) use positive wording.
B) explain the reasons clearly and specifically without revealing confidential information or creating potential legal liability.
C) cite benefits to the reader or others.
D) All answer choices are correct.
Correct Answer:
Verified
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A)hint
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Q21: Which of the following is the most
Q22: Positive phrasing is important in bad-news messages
Q24: Which of the following sentences presents the
Q25: All of the following are effective techniques
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Q28: Which of these messages most effectively conveys
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