In writing messages that deliver instructions, what advice should you follow?
A)Use an autocratic tone to establish the importance of the instructions.
B)Assume that employees want to contribute to the success of the organization.
C)Focus on the steps in the procedure and let the tone take care of itself.
D)Criticize the person(s)responsible for trouble with previous procedures and then praise the person(s)responsible for the new procedure.

Question

Quizplus · Accepted Answer

Assuming that employees want to contribute to the success of the organization is a positive and motivating approach. It encourages a collaborative atmosphere and respects the employees' intentions and capabilities.

In Writing Messages That Deliver Instructions, What Advice Should You