Which of the following openings is most appropriate for a claim message?
A)For the past four years, we have held our annual banquet at your fine restaurant.
B)On January 31 a number of our employees attended a banquet at your restaurant.
C)Please process a refund for $68 to reimburse us the amount we were overcharged for our banquet.
D)We were extremely upset to learn that we were charged too much for our banquet .

Question

Quizplus · Accepted Answer

The opening directly states the purpose of the message, which is to request a refund, making it clear and concise for a claim message.

Which of the Following Openings Is Most Appropriate for a Claim