Which of the following is a user-friendly program that provides salespeople with a convenient option to catalog, search, and access comprehensive information regarding individual accounts?
A) Human capital management software applications
B) Customer relationship management software applications
C) Product lifecycle management software applications
D) Enterprise resource planning software applications
E) Advanced planning and optimization software applications

Question

Which of the following is a user-friendly program that provides salespeople with a convenient option to catalog, search, and access comprehensive information regarding individual accounts?
A) Human capital management software applications
B) Customer relationship management software applications
C) Product lifecycle management  software applications
D) Enterprise resource planning  software applications
E) Advanced planning and optimization  software applications

Quizplus · Accepted Answer

Customer relationship management (CRM) software applications are designed to help businesses manage their interactions with current and potential customers. They provide salespeople with tools for organizing, tracking, and managing customer information, making it easier to access comprehensive details about individual accounts, which enhances the sales process and customer service.

Which of the Following Is a User-Friendly Program That Provides