A prospective buyer requests Harry, a salesperson at Lenic Technology, to demonstrate his company's new 3D printer. Prior to the product demonstration, Harry should:
A) make sure the product being demonstrated is typical of what is being recommended.
B) list all the features of the product verbally without using the actual product.
C) try to keep the customer from getting too involved in the demonstration of the product.
D) request the buyer to refrain from touching the product.
E) ensure that the setup and knockdown are slow.

Question

Quizplus · Accepted Answer

A) Ensuring the product being demonstrated is typical of what is being recommended is crucial for an accurate representation of what the customer can expect. This helps in setting the right expectations and builds trust between the salesperson and the prospective buyer.

A Prospective Buyer Requests Harry, a Salesperson at Lenic Technology