Claire, a sales manager at ProGuide, is conducting an interview for the position of a sales trainee. During the interview, Claire leans back in her chair and places both hands behind her head. In the context of nonverbal communication, Claire's posture most likely signifies:
A) a positive disposition.
B) increasing interest.
C) a perceived sense of smugness.
D) inflexibility.
E) defensiveness.

Question

Quizplus · Accepted Answer

Claire's posture of leaning back in her chair with hands behind her head is often interpreted as a nonverbal cue of confidence to the point of smugness or superiority, rather than openness or interest.

Claire, a Sales Manager at ProGuide, Is Conducting an Interview