An organisation's customer service standards are an example of:
A) a measure of success.
B) a key result area (KRA) .
C) a non-task goal.
D) a job purpose.
E) the 'hot-stove' principle.
Correct Answer:
Verified
Q2: Effective job placement involves:
A) placing people in
Q3: If an employee's performance is below the
Q4: A job purpose statement provides an employee
Q5: Which of the following is least likely
Q6: 'Ensuring that a call centre operator answers
Q7: 'Improve the level of customer service provided
Q8: Productivity may be defined as:
A) the quality
Q9: Job enrichment may best be achieved through:
A)
Q10: Ideally, a job purpose statement should:
A) be
Q11: If an employee wanted to check on
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents