Operations Management Study Set 1

Supply chain uncertainty and variability may result in incomplete and late orders.

One way to cope with the bullwhip effect is for supply chain members to share demand information.

The bullwhip effect occurs when slight to moderate demand variability becomes magnified as demand information is transmitted back upstream.

Companies address uncertainty in their supply chains by holding extra inventory.

A supply chain encompasses only the activities associated with the flow of goods and services.

Discuss sustainable supply chain practices and how they relate to quality management.

Final end-use customers are upstream members of a supply chain.

The supply chain for a service tends to be more compacted and less extended than a supply chain for a manufactured good.

Increasing supply chain transparency only magnifies the bullwhip effect.

Discuss tools for monitoring supply chain performance and calculate key performance indicators.

Collaborative planning, forecasting, and replenishment (CPFR) is a useful tool supporting supply chain integration.

Supply chains for services are easier to define than supply chains for manufactured goods.

Suppliers are upstream members of a supply chain.

Discuss information technologies currently available for supply chain management.

Traditionally, each supply chain member was viewed as a separate, stand-alone entity focused on its own goals.

Define supply chains with respect to both manufacturing and services.

Because value chain and supply chain have similar meanings they are often used interchangeably.

Globalization and advances in information technology are primary reasons why supply chain management has become a competitive priority for companies.

Provide an overview of the four areas where information technology assists with supply chain integration.

Explain characteristics and management strategies of the modern supply chain.