Scenario planning and the Delphi technique are quantitative forecasting techniques.
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Q24: According to Michael Porter, three service strategies
Q25: Three important factors that will influence future
Q26: Past performance is always a great measure
Q27: The management performance plan includes the idea
Q28: The best of strategic plans may have
Q30: Managerial performance plans and marketing plans should
Q31: The final step in the service strategy
Q32: The very plans that make a company
Q33: The mission statement articulates
A) the organization's market
Q34: A strong brand promise
A) reduces customer uncertainty
B)
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