If any change is forecast, an organization should reinvent itself and learn new core competencies.
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Q6: Good plans attempt to bring rationality and
Q7: Successful managers must have two skills or
Q8: Although strategic planning is traditionally viewed as
Q9: Yield management is an important capacity-planning concept
Q10: When evaluating an organization's core competencies, customers
Q12: An example of finding a special niche
Q13: The organization's mission statement articulates the organization's
Q14: An excellent service strategy will emphasize providing
Q15: Differentiation means to scrap the old strategic
Q16: While a strong brand name is important
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