One importance of the service environment is that it influences guest expectations even before the service is delivered.

Name: One importance of the service environment is that it influences guest expectations even before the service is delivered.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

The service environment sets the tone for the guest's experience and can create expectations for the type of service they will receive. For example, a luxurious and well-maintained hotel lobby may lead guests to expect premium service and amenities.

One Importance of the Service Environment Is That It Influences