A guest who is more engaged creates a better quality product than if the organization created it for them.
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Q16: Guests who serve as "consultants" to hospitality
Q17: Co-production usually increases the time required for
Q18: Other guests are a part of the
Q19: George Tilyou's idea of co-production at Steeplechase
Q20: To cut costs all organizations should always
Q22: The feeling of how long something takes
Q23: The benefit of having guests participate in
Q24: Letting guests participate can build guest commitment
Q25: Guests can learn to co-produce the experience
Q26: The amount of control over the quality,
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