Co-production usually increases the time required for service.
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Q12: Hospitality organizations can rely on highly paid,
Q13: If guests co-produce their own experiences, they
Q14: An important step in managing guests as
Q15: Quick-serve restaurants benefit from allowing co-production both
Q16: Guests who serve as "consultants" to hospitality
Q18: Other guests are a part of the
Q19: George Tilyou's idea of co-production at Steeplechase
Q20: To cut costs all organizations should always
Q21: A guest who is more engaged creates
Q22: The feeling of how long something takes
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