Mandeep is going on his first sales call, and he is very nervous.Which of the following would you tell Mandeep would be the most critical step linked to a successful sales call and decrease his level of nervousness?
A)be able to motivate the customer to buy even if the customer does not really need the product
B)continually monitor the competition
C)plan the sales call
D)ignore customer objections
E)schedule the length of each sales call to be no more than thirty minutes

Question

Quizplus · Accepted Answer

Planning the sales call is the most critical step linked to a successful sales call. It helps the salesperson understand the customer's needs, identify potential objections, and prepare an effective presentation. Planning gives the salesperson confidence and reduces nervousness. The other options are not advisable as they may lead to unethical practices or poor customer relations. Motivating the customer to buy even if they do not need the product is dishonest; continually monitoring the competition may divert attention from the customer's needs, ignoring customer objections could result in a lost sale, and setting rigid time limits may appear disrespectful to the customer's time.

Mandeep Is Going on His First Sales Call, and He