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Adam Has Successfully Completed His Follow-Up Call and Is About

Question 60

Multiple Choice

Adam has successfully completed his follow-up call and is about to end the call; however, before he hangs up he wants to sell an add-on to the product he sold.What can Adam do to increase his chances of cross-selling successfully?


A) Offer a time-sensitive incentive
B) Set-up another meeting to discuss the add-on
C) Briefly make a statement about the add-on
D) Ask a question related to the add-on
E) The follow-up call should only focus on the original purchase and not the add-on

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