The most common types of routine messages are asking for information or action, asking
for recommendations, and making claims and requesting adjustments.
Correct Answer:
Verified
Q81: Regardless of who is at fault,you must
Q83: Unsolicited informative messages are common and should
Q85: Requests for recommendations and references are routine,
Q86: When making claims or requesting adjustments, it's
Q87: When responding to a claim when your
Q87: The content of a news release follows
Q89: Always include a thank you in advance
Q90: When listing a series of questions, you
Q92: In most messages making a claim or
Q93: The direct approach is an appropriate and
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents