In most messages making a claim or requesting adjustments, assume that a fair adjustment will be made and open with a straightforward statement of the problem.

Name: In most messages making a claim or requesting adjustments, assume that a fair adjustment will be made and open with a straightforward statement of the problem.
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Opening with a straightforward statement of the problem sets the tone for a constructive conversation and assumes that the issue will be resolved fairly.

In Most Messages Making a Claim or Requesting Adjustments, Assume