In a negative message using the indirect approach, well-written reasons are NOT ________.
A) individualized
B) positive
C) apologetic
D) detailed
Correct Answer:
Verified
Q27: An apology should _.
A) be stated at
Q28: When using the direct approach in your
Q29: In a negative message using the indirect
Q30: As General Manager of a company, Julian
Q31: Which of the following is a guideline
Q33: Margaret is in the process of developing
Q34: The purpose of using the indirect approach
Q35: What is an example of a sincere
Q36: A good buffer _.
A) diverts attention from
Q37: When using the direct approach to deliver
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