Which of the following is the most important dimension of customer service?
A)Communication
B)Critical encounters
C)Resilience
D)Service motivation
E)Anticipation

Question

Which of the following is the most important dimension of customer service?​
A)​Communication
B)Critical encounters​
C)Resilience
D)Service motivation​
E)Anticipation​

Quizplus · Accepted Answer

Communication is the most important dimension of customer service as it is the key to understanding and meeting customer needs and expectations. Effective communication helps in building strong relationships with customers, resolving their issues, and enhancing their overall experience with the company.

Which of the Following Is the Most Important Dimension of Customer