
Which of the following is NOT considered as a fundamental need that a customer may have in a service setting?
A) Fairness
B) Respect
C) Mood
D) Security
E) Esteem
Correct Answer:
Verified
Q26: How does role and script theory apply
Q27: Consumer expectations include a zone of tolerance,
Q28: For a high-contact service, which of the
Q29: Which of the following statements is true?
A)Satisfactorily
Q30: When the pilot realises during a flight
Q32: A customer who has many dealings with
Q33: A psychological contract is an implicit agreement
Q34: A website offers viewers the option of
Q35: In a service encounter, customers as well
Q36: Why is it important to acknowledge the
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents