When the pilot realises during a flight that the plane will arrive late at the scheduled destination, passengers are immediately notified of the length of the delay.This is an example of giving customers:
A)informational assistance
B)behavioural control
C)cognitive control
D)customer service
E)value for money

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The Answer of When the pilot realises during a flight that the plane will arrive late at the scheduled destination, passengers are immediately notified of the length of the delay.This is an example of giving customers:
A)informational assistance
B)behavioural control
C)cognitive control
D)customer service
E)value for money

When the Pilot Realises During a Flight That the Plane