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For Excellent Customer Service to Exist, the Successful Joining of Corporate

Question 1

Multiple Choice

For excellent customer service to exist, the successful joining of corporate values and employee values must occur.Values are:


A) legal guidelines as to what is right and wrong.
B) our interpretation of company policies.
C) what our parents taught us to believe.
D) a combination of beliefs, perceptions, and ideas as to the appropriate response to a situation.

Correct Answer:

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