Which of the following is not a barrier to excellent customer service?
A) laziness.
B) poor time management.
C) insufficient authority.
D) ability to handle stress.
Correct Answer:
Verified
Q4: Explain the six techniques for exceeding customers'
Q5: How do primary expectations differ from secondary
Q6: Credibility is made up of the combination
Q7: Why are so many people talking about
Q8: Why is credibility important to convey to
Q10: What are some common barriers to customer
Q11: Describe an example of a situation in
Q12: Why should we consider our customers' perceptions?
Q13: Scope of influence is:
A)the basis of self
Q14: How relevant is the reality that some
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