In the context of dimensions of quality, ________ refers to the speed and ease of repairing a product.
A) serviceability
B) performance
C) reliability
D) conformance

Question

Quizplus · Accepted Answer

Serviceability refers to the ease and speed of repairing a product. Performance refers to how well a product meets its intended functions or requirements. Reliability refers to a product's ability to consistently perform at an acceptable level over time. Conformance refers to a product's ability to meet established standards or specifications.

In the Context of Dimensions of Quality, ________ Refers to the Speed