Supply Chain Management Study Set 2

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Quiz 1 :
Operations and Supply Chain Management

Quiz 1 :
Operations and Supply Chain Management

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Efficiency means doing the right things to create the most value for the company.
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True False
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False

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Effectiveness means doing the right things to create the most value for the company.
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True False
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Answer:

True

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A doctor completes a surgical procedure on a patient without error. The patient dies anyway. In operations management terms, we could refer to this doctor as being efficient but not effective.
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True False
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Answer:

True

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A worker can be efficient without being effective.
True False
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A process can be effective without being efficient.
True False
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Operations and supply chain management is defined as the design, operation, and improvement of the systems that create and deliver the firm's primary products and services.
True False
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The term "value" refers to the relationship between quality and the price paid by the consumer.
True False
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Attempting to balance the desire to efficiently use resources while providing a highly effective service may create conflict between the two goals.
True False
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Central to the concept of operations strategy are the concepts of operations focus and trade-offs.
True False
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OSCM is concerned with management of the trickiest parts of the system that produces a good or delivers a service.
True False
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OSCM is a functional field of business with clear line management responsibilities.
True False
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The supply network as can be thought of as a pipeline through which cash, material, and information flows.
True False
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Supply networks cannot be constructed for every product or service.
True False
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"Operations" refers to manufacturing and service processes used to transform resources employed by a firm into products desired by customers.
True False
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"Supply Chain" refers to processes that move information and material to and from the manufacturing and service processes of the firm.
True False
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"Supply Chain" includes only inbound freight and inventory.
True False
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It is critical that a sustainable strategy meet the needs of shareholders and employees. It is also highly desirable that it preserves the environment.
True False
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Planning is where a firm must determine how anticipated demand will be met with available resources.
True False
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Although planning involves determining how the various supply chain processes (sourcing, making, delivering, and returning) will be met, planning itself is not considered a supply chain process.
True False
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The supply chain processes mentioned in the textbook are: planning, sourcing, delivering, and returning.
True False
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