Management Study Set 32

Business

Quiz 7 :

Managerial Planning and Goal Setting

Quiz 7 :

Managerial Planning and Goal Setting

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Providing innovative solutions to customer needs is a goal that would be placed in the internal business process category on a strategy map.
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False

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A visual representation of the key drivers of an organization's success that shows how specific goals and plans in each area are linked is called a strategy map.
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True

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Tactical goals and plans are the responsibility of front-line managers and supervisors.
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False

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Operational plans and goals are those that focus on the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals.
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A desired future state that the individual or organization attempts to realize is a goal.
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Goals and plans provide a sense of direction and focus on specific targets and direct employee efforts toward important outcomes.
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Goals are typically stated in quantitative terms.
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A plan tells "why" to achieve the goal.
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A broad definition of the organization's values,aspiration and reason for being,along with a recognition of the scope and operations that distinguishes the organization refers to a Business Plan.
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Operational planning specifies plans for department managers,supervisors and individual employees.
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Top managers make the broad strategic plan and identify specific tactical plans.
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Managers must understand no plan is perfect,but should grow and change to meet new conditions.
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Planning cannot tame a turbulent environment.
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Goals specify today's means;plans specify future ends.
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Planning is the act of determining the organization goals and the means for achieving them.
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Tactical goals are specific,measurable results expected from departments,work groups and individuals within the organization.
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Tactical plans are designed to help execute the major strategic plans and to accomplish a specific part of the company's strategy.
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An organization's mission describes its reason for existence.
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The mission is the basis for the strategic level of goals and plans,which in turn shapes the tactical and operational level.
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Defining operational goals and plans occurs in the execution phase of the organizational planning process.
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