In a positive message, you should explain your point completely in the
A) introduction.
B) body.
C) close.
D) None-all parts are usually the same length.
Correct Answer:
Verified
Q9: When making a claim or requesting an
Q10: In a positive message, present the main
Q11: When making a routine request, you should
A)use
Q11: In the closing section of a routine
Q12: Before volunteering someone's name as a reference,
Q13: The opening of a request for a
Q15: When closing a direct request, you should
Q17: When making claims or requesting adjustments, you
Q18: Which of the following would be the
Q72: When you're writing a routine reply to
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