Which of the following would be the best opening for a routine request?
A) Please send me a summary of last month's east region sales data.
B) As soon as you get this, send me last month's sales data.
C) I know you may not want to, but send me last month's sales data.
D) I am very sorry to ask you to do this.
Correct Answer:
Verified
Q11: In the closing section of a routine
Q13: The opening of a request for a
Q14: In a positive message, you should explain
Q15: When closing a direct request, you should
Q17: When making claims or requesting adjustments, you
Q20: In the body of a routine request,
Q21: When responding to a customer's request for
Q22: Most routine informative messages are
A)positive.
B)intuitive.
C)neutral.
D)enigmatic.
Q23: If you plan to grant a claim
Q72: When you're writing a routine reply to
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