When making claims or requesting adjustments, you should begin by
A)complimenting the company for past service.
B)providing a detailed description of the faulty merchandise.
C)providing a straightforward explanation of what the problem is.
D)threatening legal action if you do not receive a favorable adjustment.

Question

Quizplus · Accepted Answer

C)Begin your claim request by stating the problem in clear and precise language. Include all relevant facts, figures, and dates, and assume that your audience will give you a fair and reasonable hearing. Keep your opening simple. You can go into the details of the case in a following paragraph.

When Making Claims or Requesting Adjustments, You Should Begin by