In a positive message, present the main idea
A) in the first sentence of the middle paragraph.
B) at the end of the middle paragraph.
C) right at the beginning of the letter.
D) in the last sentence of the letter.
Correct Answer:
Verified
Q6: A claim is _; an adjustment is
Q7: In requesting a sales report from a
Q8: In closing a request for a recommendation,
Q9: When making a claim or requesting an
Q11: When making a routine request, you should
A)use
Q12: Before volunteering someone's name as a reference,
Q13: The opening of a request for a
Q14: In a positive message, you should explain
Q15: When closing a direct request, you should
Q31: Most simple requests can be handled by
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