What should the salesperson do if the prospect angrily challenges the veracity of the claims made about the product?
A) Give green signals.
B) Take control of the presentation.
C) Use the Paul Harvey dialogue.
D) Act diplomatically.
E) Politely correct the prospect.

Question

Quizplus · Accepted Answer

The salesperson should act diplomatically to de-escalate the situation and address the prospect's concerns respectfully.

What Should the Salesperson Do If the Prospect Angrily Challenges