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M Business

Business

Quiz 8 :

Managing Service and Manufacturing Operations

Quiz 8 :

Managing Service and Manufacturing Operations

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Material-requirements planning can be,and often is,used in conjunction with just-in-time inventory management.
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True False
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Answer:

True

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Production refers to all the activities and processes used in making both tangible and intangible products.
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True False
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Answer:

False

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Which of the following is true of the transformation process in operations management?
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Multiple Choice
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Answer:

B

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If an employee's primary function in an organization is transforming resources into goods and services,then he or she is involved in:
Multiple Choice
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Identify a similarity between goods and services.
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Which of the following is a characteristic feature of service businesses?
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In the context of operations management,which of the following is true of the transformation process?
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Service providers are generally more labor-intensive than manufacturers because of the high level of customization.
True False
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For most organizations,the ultimate objective is:
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From the perspective of operations,foods sold at a restaurant and services provided by an insurance company are:
Multiple Choice
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Which of the following can be described as production?
Multiple Choice
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How do operations managers ensure quality and efficiency during the transformation process of inputs into outputs?
Multiple Choice
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Which of the following accurately describes the difference between the terms operations and production?
Multiple Choice
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Irene is an employee involved in administering activities associated with making both tangible and intangible products that satisfy the needs of customers.Thus,Irene is a(n)_____.
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Service businesses cannot incorporate quality standards.
True False
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From the perspective of operations,shoe racks,beds,and tables made by a carpenter are:
Multiple Choice
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Operations management has the primary responsibility of:
Multiple Choice
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Money,employees,time,and equipment are examples of an airline's _____ in the transformation process.
Multiple Choice
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From the perspective of operations,the money used to purchase a carpenter's tools and the electricity used to run his power saw are:
Multiple Choice
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Modular design,an operations process for manufacturing products,does not allow products to be repaired quickly,thus increasing the cost of labor.
True False
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