When a patient calls the office for the result of a laboratory test that happens to be normal, you should ____.
A) never give the results to the patient
B) give the patient the results if the physician has authorized that normal results may be given out
C) take the message and give it to the physician, who will return the patient's call
D) mail the results to the patient
E) tell the patient to make an appointment to come in and review the results with the physician

Question

Quizplus · Accepted Answer

Normal laboratory test results can be given to a patient if the physician has previously authorized the sharing of such results. This practice allows for efficient communication and reassurance for the patient, provided it aligns with the healthcare provider's policies and the patient's privacy is protected.

When a Patient Calls the Office for the Result of a Laboratory