The recommended procedure for handling billing inquiries is to ____.
A) pull the patient's chart and billing information
B) insist that the patient pay the current charges
C) tell the patient to pay the charges, but the charges will be reviewed at a later date
D) notify the patient that the physician will not see him until the bill is paid
E) forward the patient's call to the physician

Question

Quizplus · Accepted Answer

Pulling the patient's chart and billing information allows for an accurate and informed discussion about the billing inquiry, ensuring that both the patient's concerns and the billing details are addressed properly.

The Recommended Procedure for Handling Billing Inquiries Is to ____