If uncertain about whether to give particular information to a patient on the telephone, a general principle is to ____.
A) have the nurse relay the information
B) document the details of the call, including what you said, in the chart
C) realize it is appropriate and honest to give information to the patient
D) have the provider return the patient's call
E) tell the patient you can't find the requested information

Question

Quizplus · Accepted Answer

It is generally best to have the provider return the patient's call to ensure accurate and appropriate communication of medical information.

If Uncertain About Whether to Give Particular Information to a Patient