Question 1

Arriving late to work when it is common for all employees to arrive early or on time is an example of violating (a)

Accepted Answer

Arriving late to work when it is common for all employees to arrive early or on time is an example of violating a norm. Norms are the informal rules that govern behavior in groups and societies.

Question 2

According to Ginnett (1990),airline cockpit crews benefit from an organizational context that provides all of the following except

Accepted Answer

Ginnett (1990) emphasizes the importance of clear, assertive communication in cockpit crews, rather than promoting a culture of second-guessing, which could undermine decision-making and authority.

Question 3

Which of the following types of diversity refers to differences in observable attributes or characteristics?

Accepted Answer

Demographic diversity refers to differences in observable attributes or characteristics such as age, gender, race, and ethnicity.

Question 4

Every Monday morning a group of employees working for a telecommunications company has a video conference call.The employees are all located in various regions of the United States and Canada.What type of team does this describe?

Accepted Answer

This describes a virtual team, as the employees work together from various locations through the use of technology, specifically video conferencing, rather than being co-located.

Question 5

If team members fail to synchronize their work,______ can occur.

Accepted Answer

Coordination losses occur when team members fail to synchronize their work, leading to inefficiencies and reduced group performance.

Question 6

Which of the following types of diversity refers to differences in underlying attributes such as skills,abilities,beliefs,and values?

Accepted Answer

Psychological diversity refers to differences in underlying attributes such as skills, abilities, beliefs, and values.

Question 7

A member of a virtual team works diligently and never fails to meet a deadline.This is an example of

Accepted Answer

This is an example of virtual collaboration behavior because it highlights the individual's ability to work effectively within a virtual team setting, meeting deadlines and contributing to the team's objectives.

Question 8

The degree to which team members desire to remain in the team and are committed to the team goal is called (a)______.

Accepted Answer

Cohesion refers to the degree to which team members are attracted to the team and motivated to remain in it, showing commitment to the team's goals.

Question 9

Social loafing occurs when reduced

Accepted Answer

Social loafing refers to the phenomenon where individuals exert less effort when working in a group than when working alone, often because they feel less personally accountable for the outcome.

Question 10

Time differences,cultural differences,and language barriers are all challenges of a(n)

Accepted Answer

Virtual teams often face challenges such as time differences, cultural differences, and language barriers due to their geographically dispersed nature.

Question 11

The input-process-output model of team effectiveness

Accepted Answer

The answer of The input-process-output model of team effectiveness
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Question 12

Job characteristics theory suggests that team members are motivated by all of the following except

Accepted Answer

Job characteristics theory posits that employees are motivated by jobs that allow them autonomy, provide feedback, and are meaningful, among other factors. Tasks that provide very specific directions may limit autonomy and creativity, thus not aligning with the theory's principles.

Question 13

The director of a virtual sales team emphasizes the importance of feedback and always expresses appreciation toward her team members when tasks are completed.This is an example of a

Accepted Answer

Expressing appreciation and emphasizing feedback are part of virtual socialization skills, which help build relationships and morale within a virtual team.

Question 14

Exchanging ideas without criticism,agreeing on responsibilities,and meeting deadlines are all examples of

Accepted Answer

These examples are indicative of virtual collaboration behaviors, as they involve working together effectively in a remote or virtual environment.

Question 15

Clarifying ideas,acknowledging the receipt of ideas,and responding promptly are all examples of

Accepted Answer

These are all examples of virtual communication skills, as they pertain to how individuals exchange information, ideas, and feedback in a digital environment.

Question 16

A member of a virtual team composed of Italian and American members speaks both English and Italian fluently.This team member always clarifies unclear messages for the other group members.This is an example of a

Accepted Answer

This is an example of a virtual communication skill because the team member is effectively facilitating understanding and clarity in communication among team members who may have different primary languages. This skill is crucial in virtual settings where non-verbal cues are limited and clear communication is essential for teamwork and collaboration.

Question 17

Soliciting feedback,expressing appreciation for ideas,and apologizing for mistakes are all examples of

Accepted Answer

The answer of Soliciting feedback,expressing appreciation for ideas,and apologizing for...

Question 18

Highly cohesive teams are characterized by all of the following except

Accepted Answer

Highly cohesive teams are characterized by stability, not instability. They tend to have strong norms, a sense of pride in the team, and may exert pressure for conformity to maintain their cohesion and performance levels. Instability would undermine the team's cohesion.

Question 19

All of the following are advantages for organizations that use virtual teams except

Accepted Answer

Labor markets are not narrowed but rather expanded for organizations using virtual teams, as they can access talent globally without geographical constraints. The other options (A, C, D) are advantages of using virtual teams.

Question 20

The attributes of team members including skills,abilities,experiences,and personality characteristics are known as _______________ variables.

Accepted Answer

Team composition refers to the attributes of team members, including their skills, abilities, experiences, and personality characteristics.

Quiz 13: Teams in Organizations