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The Essentials

Business

Quiz 13 :

Organisational Change and Development

Quiz 13 :

Organisational Change and Development

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Which of the following is not a true statement about process reengineering?
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A

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is a method of changing behaviour through unstructured group interaction.
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D

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involves correcting errors using past routines and present policies.
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A

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To move from the existing equilibrium,Lewin suggests:
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Idea champions:
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is change efforts to overcome the pressures of both individual resistance and group conformity.
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An example of change in the nature of the work force is:
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Which of the following is not considered an underlying value in organisational development?
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Mintz's Motor Repair is moving its location to a larger community 100 miles away.Mintz would like for its mechanics to move with the company but realises that there will be some hardships associated with the move.Mintz' managers have decided to use Lewin's three- step model in order to make the change. Mintz' managers are offering a $2,000 moving bonus to any employee who will go to the new location.In Lewin's terms,you are attempting to:
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Which of the following is not cited as a force for change?
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Process reengineering generally takes about years to implement.
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is a change process based on systematic collection of data and then selection of a change action based on what the analysed data indicate.
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The most relevant advantage of using outside consultants as change agents is:
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Johnson Farm Products has decided to expand its traditional business with farmers in order to include home gardeners.This change is not met with enthusiasm by the sales personnel who have had good long- term relationships with area farmers.You know that the change will be difficult if you cannot overcome the resistance of the sales personnel and get their cooperation. You have threatened to eliminate positions and even to close down the company if your employees don't change their attitudes,even though you have no intention of carrying through with these threats.The method for overcoming resistance that you have chosen is:
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Resistance to change is positive when:
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Exchanging something of value for a lessening of resistance to change is best defined by which of the following tactics?
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is how you would do things if you could start all over from scratch.
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How does Kotter recommend reinforcing the changes?
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is a new idea applied to initiating or improving a product,process,or service.
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Which of the following is not a true statement about continuous improvement processes?
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