The staff is transitioning to a major change in the provision of nursing care in a large hospital. Which behaviors should the nurse manager watch for that would indicate possible problems? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.
A) Nurses are discussing the change at breaks and meals.
B) Nurses are doing both the old work and the new work.
C) A nurse says, "I guess everything we've done for years is wrong."
D) The provision of care with the new system takes longer than expected.
E) Nurses are doing parts of the old procedure and parts of the new procedure.

Question

Quizplus · Accepted Answer

1. It is natural that the staff would discuss the change and its implications.
2. Adding the new work to the old work is a sign that the transition is not healthy.
3. This attitude is a sign that the transition is not healthy.
4. It is natural for the transition to a new process to take time. The nurse manager should be on the alert if this continues.
5. Making individual decisions about what parts of the old method to retain and what parts of the new method to adopt is a sign that the transition is not healthy.

The Staff Is Transitioning to a Major Change in the Provision