A nurse manager is faced with the task of introducing an unpopular change to a staff that includes several nurses who have acted as rejecters to previous changes. The manager expects resistance but hopes to identify these rejecters early in the process. The manager should be particularly alert to which statements? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.
A) "I don't care what they say; I'm not giving care that way."
B) "I don't think this is going to work, but I'll probably come around to it sooner or later."
C) "I'm not crazy about this idea, but we do need to change how we are providing care."
D) "I bet I can make it very difficult for this change to occur."
E) "It won't be so bad. I like change."

Question

Quizplus · Accepted Answer

1. Rejecters often respond with active opposition.
2. This statement is characteristic of an early or late majority resister.
3. Acknowledging that change is necessary is characteristic of an early adopter.
4. Making the change more difficult is a form of sabotage, which is characteristic of a rejecter.
5. Innovators love change and thrive on it.

A Nurse Manager Is Faced with the Task of Introducing