A nursing supervisor would like the nurse manager to serve as change agent for a needed revision to unit policy. Which statements would alert the supervisor that this manager is not the best choice for this assignment? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.
A) "Well, we don't want to rock the boat too much."
B) "Do you think we can get enough support from the nurses to make this change?"
C) "We tried making a change like this before and it didn't work out well."
D) "To make this big change, we need to start making smaller changes now."
E) "There is going to be resistance, but I think it can be overcome."

Question

Quizplus · Accepted Answer

1. Fear of "rocking the boat" may prevent the manager from effectively leading the change.
2. Fear that no one will support the change may prevent the manager from effectively leading the change.
3. Recalling that previous efforts at change have failed may prevent the manager from effectively leading the change.
4. The ability to see the end result and what it will take to make the plan work is a sign that the manager could be an effective change agent.
5. The ability to handle resistance and a display of confidence are signs that the manager could be an effective change agent.

A Nursing Supervisor Would Like the Nurse Manager to Serve