Which of the following is very important when a salesperson attempts to obtain commitment during a sales call?
A) Answering before evaluating objections
B) Skill in manipulating buyer's objections with half-truths
C) Skill in uncovering and responding to objections
D) Disparaging competitor's services during the presentation
E) Trying to sell products by making competitive products sound inferior

Question

Quizplus · Accepted Answer

Skill in uncovering and responding to objections is important when attempting to obtain commitment during a sales call. Objections are natural and can arise due to various reasons. A good salesperson should be able to uncover these objections and respond to them in a way that addresses the buyer's concerns and convinces them to make a purchase. Manipulating objections or disparaging competitors does not build trust and can ultimately harm the salesperson and the company's reputation.

Which of the Following Is Very Important When a Salesperson