One of the primary goals of a negative message is to
A)sell products and services to unwilling customers.
B)empathize with fellow employees.
C)rally support for unpopular causes.
D)gain acceptance for the bad news.
E)offer alternative ways of achieving the desired outcome.

Question

Quizplus · Accepted Answer

The primary goal of a negative message is to deliver bad news or unwelcome information in a way that minimizes negative feelings and gains acceptance from the recipient, such as denying a request, offering a negative evaluation, or announcing unfavorable changes. Therefore, gaining acceptance for the bad news is the best choice among the options provided.

One of the Primary Goals of a Negative Message Is