Which of the following will help to take some of the sting out of bad news,helping your reader accept the decision?
A)Avoiding positive words and replacing with negative ones
B)Using an accusing tone
C)Telling the reader how to avoid the issue in the future
D)Explaining your qualifications
E)Writing clearly and with sensitivity

Question

Quizplus · Accepted Answer

Writing clearly and with sensitivity is the best choice as it shows respect for the reader's feelings and helps to soften the impact of bad news. Avoiding positive words and using an accusing tone will only make the situation worse. Telling the reader how to avoid the issue in the future may be helpful, but it does not necessarily take the sting out of the bad news. Explaining your qualifications may add credibility, but it does not address the emotional impact of the bad news.

Which of the Following Will Help to Take Some of the Sting