Scenario C. Use the information given below to answer the following questions. Karen, an intelligent, enthusiastic, and hardworking person, recently joined a company. Despite working well, she was constantly yelled at by her manager. In addition, her manager expected her to submit a report of her activities at the end of each day. He also checked on Karen at frequent intervals during the day to see how her work was progressing. After a few months of such treatment, Karen began to lose interest in her work. She began to frequently miss deadlines and the quality of her work deteriorated.
-In the context of the above scenario, the phenomenon in which Karen meets her manager's expectations by behaving in an irresponsible manner is known as a(n):
A) self-fulfilling prophecy.
B) contingency.
C) administrative effect.
D) flexible process.
E) economy of scale.

Question

Quizplus · Accepted Answer

During the 1960s, organizational behaviorists heavily influenced the field of management. Douglas McGregor's Theory X and Theory Y marked the transition from human relations. According to McGregor, Theory X managers assume workers are lazy and irresponsible and require constant supervision and external motivation to achieve organizational goals. An important implication for managers who subscribe to Theory X is known as a self- fulfilling prophecy. This occurs when a manager treats employees as lazy, unmotivated, and in need of tight supervision; then the employees eventually fulfill the manager's expectations by acting that way.