Scenario B. Use the information given below to answer the following questions. Wilson, an employee at Pinnacle Corp., was facing a problem with a coworker. He decided to report his coworker's misbehavior to the department manager, instead of his immediate supervisor. However, he was instructed to consult his supervisor first and solve the matter, if possible. He was advised to raise the matter with the higher authorities only if his supervisor could not settle it.
-In the context of the above scenario, which of the following is true of the organizational structure of Pinnacle Corp.?
A) Employee loyalty and longevity is promoted.
B) A unity of interests between employees and management is promoted.
C) Employees are encouraged to act on their own in support of the organization's direction.
D) A chain of command or hierarchy is well established.
E) Efforts that support the organization's direction are systematically rewarded.

Question

Quizplus · Accepted Answer

A characteristic of an effective bureaucracy is authority. A chain of command or hierarchy is well established.