Which of the following types of messages are least likely to contain distortion?
A) Written messages
B) Spoken messages
C) Lateral communications
D) Upward communications

Question

Quizplus · Accepted Answer

Written messages are least likely to contain distortion as they provide a permanent record that can be reviewed and referred to multiple times. This reduces the chances of misinterpretation or selective perception compared to spoken messages. Lateral and upward communications can also be subject to distortion due to power dynamics, personal biases, or filtering through intermediaries.

Which of the Following Types of Messages Are Least Likely