Filtering may occur in organizational communication because
A) management fears the impact of complete messages on workers.
B) information is perceived as unimportant by lower-level workers.
C) work groups are highly cooperative.
D) All of the above

Question

Quizplus · Accepted Answer

Filtering in organizational communication occurs when management fears the impact of complete messages on workers and therefore chooses to selectively share information. This can lead to important information being withheld from lower-level workers, which can ultimately harm the organization. The other options, information being perceived as unimportant by lower-level workers and highly cooperative work groups, are not necessarily factors that contribute to filtering in organizational communication.

Filtering May Occur in Organizational Communication Because